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We're Here for You

Contact Us

Reach our award-winning support team by phone, chat, or the form below. We typically respond within 2 business hours.

Call Us

Speak directly with a banker. Available around the clock.

1-800-555-6789
24 / 7 · 365 days

Live Chat

Chat with a representative right inside your online banking dashboard.

Start Live Chat
Mon–Fri 7 am – 11 pm ET

Branch Locator

Find a branch or ATM near you using your zip code or city.

Find a Branch
800+ locations nationwide

How can we help?

Messages are sent to our support team and may appear in your account dashboard within 24 hours.

Your information is protected by 256-bit SSL encryption and never shared with third parties.

Business Hours

Mon – Fri 8:00 am – 8:00 pm ET
Saturday 9:00 am – 5:00 pm ET
Sunday Closed
Phone support: 24 / 7

Specialist Lines

Personal Banking 1-800-555-6789
Business Banking 1-800-555-9870
Mortgage / Loans 1-800-555-2345
Lost / Stolen Card 1-800-555-0001

Mailing Address

EverInternational Bank & Trust
One Banking Plaza, Suite 2400
Jacksonville, FL 32202
United States

Branch & ATM Locations

With 800+ locations and 30,000+ fee-free ATMs nationwide, we're always close by.

Northeast

New York, Boston, Philadelphia, Baltimore, Washington D.C.

Southeast

Jacksonville, Miami, Atlanta, Charlotte, Nashville, Tampa.

Midwest

Chicago, Detroit, Columbus, Indianapolis, Minneapolis.

West

Los Angeles, San Francisco, Seattle, Denver, Phoenix.

Frequently Asked Questions

Log in to your account, navigate to Profile > Security > Change Password. If you've forgotten your password, use the "Forgot Password" link on the login page and we'll send a reset link to your verified email address.
Sign in to Online Banking, find the transaction in your history, and click "Dispute." Alternatively, call our 24/7 support line at 1-800-555-6789. For fraud-related disputes, we recommend calling immediately.
Domestic wire transfers: $25 outgoing, free incoming. International wire transfers: $45 outgoing, $15 incoming. Fee-free wires are included with our Advantage Checking account holders.
Provide your employer with your routing number (063093910) and your account number, found in your Online Banking dashboard under Account Details. Most employers can also accept a voided check.
Yes. EverInternational Bank & Trust is a member of the FDIC. Your deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category. Joint accounts may qualify for up to $500,000 in coverage.
ACH transfers typically process within 1–3 business days. Domestic wire transfers are processed same-day if submitted before 4 PM ET on a business day. International wires may take 2–5 business days depending on the destination country.